Clatsop County Animal Control advises residents that dog license renewal notices recently mailed out may contain errors.
The shelter recently issued more than 1,000 notices for licenses that are up for renewal or are late. A glitch with new computer software resulted in some of those notices going to owners who had already updated their dog's license.
An audit of shelter operations in 2004 identified the need for computer software that would track license and rabies vaccination records and generate renewal notices to improve compliance with dog licensing laws. The license renewal feature of the software was recently installed and should improve efficiency with dog licenses and vaccination tracking.
"We apologize for the error and ask everyone's patience as we work with our vendor to straighten out this problem," said Animal Control Supervisor Stephen Hildreth.
People who received a notice erroneously are asked to contact the shelter at 861-0737 or bring the paperwork to the shelter. Staff will send out corrected renewal notices soon.
The shelter has also sent out notices to owners of licensed dogs that need their rabies vaccinations updated. Hildreth said those notices are valid and urges owners to follow through with getting their pets' immunizations updated.
The shelter, located at 1315 S.E. 19th St., Warrenton, is open from noon to 4 p.m. Tuesdays through Saturdays.