Providence Seaside Hospitals outpatient rehabilitation services has been named a 2013 Guardian of Excellence Award winner by Press Ganey Associates, Inc.
The award recognizes top-performing facilities that consistently achieve the 95th percentile of performance in patient satisfaction.
The Press Ganey Guardian of Excellence Award is a health care industry symbol of achievement. Fewer than 5 percent of all Press Ganey clients reach this threshold. Press Ganey partners with more than 10,000 health care facilities, including half of all U.S. hospitals, to measure and improve the patient experience.
Achieving this level of excellence reflects the organizations commitment to delivering outstanding service and quality, said Patrick T. Ryan, CEO of Press Ganey. These efforts benefit patients in Clatsop County and will lead to improved patient experiences.
Being recognized as one of the best in the nation for patient satisfaction is both an enormous honor and a responsibility, said Mike Blauer, chief executive, Providence Seaside Hospital. Our talented team is caring and compassionate with all patients, and I am extremely proud of them.
Providence Rehabilitation Services provides physical therapy, occupational therapy and speech-language therapy for all ages. In addition, a wide range of specialty services are offered, including: arthritic pain therapy, aquatic therapy, balance and fall prevention, cardiopulmonary therapy, cognitive therapy, hand therapy, low-vision therapy, neurologic disorders, orthopedic therapy, swallowing, and persistent pain therapy.